Are you 100% confident that you have successful sales process in place that is actually adhered to by all your sales staff? Do you believe it is possible to get the whole sales team to participate on improving your sales methodologies?

Do your sales people know how to answer the phone effectively and do all of them master perfect email communication with customers?

If any of the above questions are difficult to answer, then you need to improve your sales process, so that:

• You know what you do really well so that you can repeat that success
• You are able to pinpoint why sales are lost and ensure you avoid those mistakes in the future
• You can clearly identify ways to have all of your sales people perform to the best of their ability
• Your sales team know how they can achieve fair targets and they will start performing better
• You are able to put in place a sales process and methodology to really improve your win rate