The customer has gone out the door; he has just placed a large forward order for delivery next march. Can you be sure that he will get what he expects? Is your internal communication up to scratch? This article gives you some tips. Your company is only as strong as its weakest link – but it is up to you to check the strength of them all regularly!

Are you a team? Is your company an entity that operates smoothly, with everyone pulling in the same direction?

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